A customer centric brand
We understand that when you
take your Credit card out of your wallet and click that check out button, you are hoping to get not only a quality product but also an extraordinary customer experience. After all, House of Imperial cashmere is a shopper too! And we certainly understand the risks involved in the online shopping experience. That is why we offer you a 30-day Money-Back Guarantee on our products.
No questions asked whatsoever because we ourselves are consumers of our products and our products have lasted us through thick and thin. That is why we proudly back our products’ quality. Our products go through three levels of quality review before they are delivered at your door. Send us an email to service@imperialcashmere.com
with any questions about returns, replacements, or product quality.
An Ancient Art dating back to 3000 BCE
For thousands of years, Nepali hand-woven textiles have never failed to impress connoisseurs of fine fiber. Nepalese craftmanship is most desired for the dexterity of Nepali artisans. Imperial Cashmere has been putting in meticulous work to keep this art and culture alive while delivering the lifestyle and quality that our customers are after for more than a decade now.
The Lost Art
Since our establishment,
Imperial cashmere has been a responsible brand. We are an economically and environmentally sustainable brand. We are a family-owned business who believes
in retaining highly skilled artisans.
A virtuous Brand
At Imperial Cashmere, we thrive to make the world a better place. This is the Founding Principal of Imperial Cashmere.
Respecting Mother Nature
Our production is registered as a member of the sustainable Fiber Alliance who promotes a global sustainability standard for Cashmere production and ensures that internationally traded cashmere is produced using sustainable practices. Our handbags are handmade from Nepali papers that is non–wood forest product (NWFP).